One source of truth
Sales, event planning, operations, and management all work from the same live system — no more chasing updates across teams.
Operation Managers
Tighter operations. Fewer errors. Better events.
Give your operations team the tools to coordinate faster, communicate clearly, and deliver consistently — every time.
The impact iVvy delivers
15 hrsAdmin saved per week
43%Venue revenue growth in 8 months
12Venues run on one system
When operations breaks down, the guest experience does too.
Siloed information, BEOs that are outdated the moment they're printed, and teams chasing updates by email and phone turn small problems into big ones fast. iVvy gives you a single source of truth for every event in your venue — live BEOs, centralised scheduling, real-time reporting, and automated workflows — so your team spends less time reacting and more time delivering.
Proactive, not reactive
Real-time visibility into upcoming events, outstanding tasks, and team workload means you spot problems before a guest does.
Accountability across departments
Task automation and transparent reporting mean everyone knows what's expected — and you have the data to follow up when something isn't on track.
The operational backbone your venue needs.
One shared brief, everywhere your team works
Virtual BEOs update instantly and are accessible across every department — kitchen, front of house, AV, and management — so when something changes, everyone knows immediately. The centralised function diary gives your whole team a live overview of every booking, menu, and setup requirement, without relying on printed schedules or spreadsheets. iVvy is cloud-based, so your team has what they need from a laptop or tablet, whether they're on the floor, in the office, or working across properties.
- Real-time virtual BEOs across every department
- Centralised function diary — live view of bookings, menus, setup
- Cloud-based access from any device, anywhere
Eliminate errors from manual handovers
Automated task assignment and workflow tools mean nothing falls through the cracks between departments — every team member knows what they're responsible for and when. iVvy connects to your PMS, accounting software, and other operational tools, so information flows automatically and duplicate entry — and the errors it causes — disappears.
- Automated task assignment and workflow tools
- Integrations with your PMS, accounting, and other systems
Report on performance, close the loop with guests
30+ real-time reports give you the data to track KPIs, improve resource utilisation, and present accurate performance information to management, without spending hours pulling it together. Built-in survey tools capture guest and client feedback at the event level, giving you the operational intelligence to keep improving.
- 30+ real-time reports for KPIs and utilisation
- Built-in guest and client feedback surveys
What iVvy does for your team
Operations Manager / Director
One live view across every department and property, so you're catching problems before they reach a guest, not after.
Front of House, Kitchen & AV Teams
Virtual BEOs mean everyone's working from the same current brief — no more outdated printouts or last-minute surprises.
Cross-Department Coordinators
Automated task assignment means everyone knows what they own and when it's due, with a clear record if something slips.
GM / Senior Management
Real-time KPI reporting and guest feedback data on demand, without waiting on someone to compile it.
What operations teams are seeing with iVvy
Goodwood Estate
Challenge: Coordinating task management and information across 12 venues.
Result: Deployed across all 12 venues on one system, with smoother task management and information no longer siloed by property.
Read case study →
Best Western Boulder Falls Inn
Challenge: Manual admin was consuming time that could go toward revenue-driving work.
Result: 15 hours of admin saved per week; 43% growth in venue revenue in 8 months.
Read case study →What stood out about iVvy was its intuitive, user-friendly interface combined with features that addressed all our operational needs. Its integration capabilities were a major factor in our decision.
Questions from operations managers
Does iVvy integrate with our existing PMS and accounting software?
Yes — iVvy connects to your PMS, accounting software, and other operational tools, so information flows automatically between systems rather than being re-entered manually.
Can we run this across multiple venues on one system?
Yes — Goodwood Estate runs iVvy across 12 venues on a single system, with task management and information no longer siloed by property.
Is our data secure?
Yes. iVvy uses enterprise-grade safeguards including ISO 27001 and PCI DSS Level 1 certification, GDPR compliance, two-factor authentication, role-based access controls, data residency options, audit logging, and redundant data centres.
Ready to run a tighter operation?
See how iVvy helps operations managers reduce errors, improve team coordination, and deliver a consistently better guest experience.