Booking and cancellation policies vary by rate type. Please check all applicable rules prior to booking to avoid possible charges. American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada Welcome to the Award Winning Holiday Inn Express and Suites Charleston NW WV, ranked in the top 30 for overall satisfaction by guest reviews. Our beautiful hotel opened January 2013 and is located just off I64 in Cross Lanes, WV eight miles from Downtown Charleston, WV. At the Holiday Inn Express and Suites we pride ourselves by offering our guests a perfect stay every stay. Once you walk into our doors the aroma of our freshly popped popcorn fills our lobby. We offer all IHG Rewards Members a bottle of water snack or a choice of IHG Rewards points. After a speedy check in enjoy settling into our beautiful spacious rooms which are ranked top 10 in the nation for cleanliness of guest rooms. While staying at our hotel we pride ourselves by going the extra mile. We do this by offering guest receptions every Monday through Thursday in which we offer free beer and snacks while guests get a chance to get out of their room and mingle with each other. Come down and play our staff in corn hole during the reception. If you are staying for more than one night, housekeeping will replace any drinks or snacks that they find in room waiting for you when you return. Please feel free to check our beautiful hotel on YouTube under Holiday Inn Express Cross Lanes. We look forward to having you stay with us. Parking